Get help with our VPN service. Find answers to common questions or contact our support team.
Getting started is easy! Simply download our app from the App Store or Google Play, create an account, and connect to any of our global servers with one click.
VineVPN supports all major platforms including Windows, macOS, iOS, Android, and Linux. You can use one account on multiple devices simultaneously.
Absolutely! We use military-grade AES-256 encryption, maintain a strict no-logs policy, and operate under privacy-friendly jurisdictions to ensure your data remains completely private.
Try connecting to a different server location, check your internet connection, or restart the app. If issues persist, contact our 24/7 support team for assistance.